This North American refinery had a poor track record in delivering their turnarounds (TARs) on-time and on-budget. There were visible symptoms of underlying gaps in effective planning and preparation. Similarly, communication and coordination between departments was described as deeply lacking. Historically, turnarounds exceeded budget by 30% and duration by 48%. RLG was brought in to help.
Project Highlights
- Using RLG’s Project Excellence™ approach, planning became the immediate focus
- In partnership with the client’s TAR team, RLG identified and implemented 21 process changes
- The TAR team adopted planning and execution Operating Rhythm™ to significantly improve communication
- As the chart shows, performance improved dramatically, representing a $19 million impact from duration and budget savings

