During the assessment phase, RLG will develop an understanding of the financial, leadership and operational opportunities within the organization. Our assessment process is thorough, yet manageable, considering our clients are busy in their day-to-day work. We often conduct assessments with some element of remote-work, reaching offsite clients, or connecting in our specialists when their expertise is needed. We interview, observe and survey people, one on one and in groups. We analyze data and processes against our industry best-practice models to identify strengths, gaps and opportunities. We test hypotheses with you to make sure we understand and to prevent embarrassing errors and inaccurate assumptions. Finally we report out and align by co-developing an improvement plan with your team to capture results.