RLG acts as a coach, a catalyst for change and an expert implementer. We facilitate the development of each individual’s leadership skills, and increase each team member’s understanding of the business, thus promoting and generating new ideas from all employees. We also bring a powerful set of Performance Improvement Tools with which we target specific operational opportunities, involve people and enhance results. The quality of this co-implementation builds on the individual strengths of each party. We believe the strong commitment of the client’s management team coupled with RLG’s expertise in maximizing employee contributions at all levels provides a firm foundation for early and ongoing success.

How We Do It

RLG works with our clients to co-implement a lasting management style tailored to meet the client’s own unique environment, challenges and opportunities. The key to our approach is the relocation of performance improvement experts to work full time, on-site with a client’s employees. These performance coaches provide expertise and personal coaching focused on attaining five specific outcomes:

  1. Measurable bottom line results;
  2. Effective management systems;
  3. Leadership development;
  4. Empowered passionate individuals; and
  5. A front line that is connected to the bottom line.

RLG’s Performance Improvement Methodology focuses on delivering quantifiable results in both return-on-investment (ROI) with RLG, and visible improvement in safety behaviours and metrics. With more than 37 years of executing 2500+ projects around the globe, our approach has evolved, but our focus has not: enhancing client results. That’s why results is at the center of our methodology graphic and everything we do.

Next: A Phased Approach