“There is no doubt in my mind that you guys have been a huge driver in the success of the maintenance improvements at our refinery. What we have done here is showing in our numbers.”

Maintenance and Engineering Manager
Project Info

This North American refinery had a poor track record in delivering their turnarounds (TARs) on-time and on-budget. There were visible symptoms of underlying gaps in effective planning and preparation. Similarly, communication and coordination between departments was described as deeply lacking. Historically, turnarounds exceeded budget by 30% and duration by 48%. RLG was brought in to help.

Project Highlights

  • Using RLG’s Project Excellence approach, planning became the immediate focus
  • In partnership with the client’s TAR team, RLG identified and implemented 21 process changes
  • The TAR team adopted planning and execution Operating Rhythm to significantly improve communication
  • As the chart shows, performance improved dramatically, representing a $19 million impact from duration and budget savings