A North American refinery was 4th Quartile in process safety performance, based on API 754 (AFPM). The management knew they had to focus on their reduction of Tier I and Tier II LOPC (loss of primary containment) events. While there were many areas they could have focused on, they began their journey by targeting equipment deficiency remediation (EDR), a predictive indicator to LOPC events.
Project Highlights
- A comprehensive assessment was undertaken to baseline areas of strength and better understand the size and scope of problem areas
- An Inspections Performance Improvement Team was organized to study and diagnose the process, collect and analyze the data, identify and finally execute the appropriate solutions
- Performance was made widely visible, measurable and talked about daily through deployment of RLG’s Operating Rhythm™ tools
- Significant reduction in Tier I and II events was achieved, leading to a financial benefit of $30 million over baseline


“Your numbers are phenomenal!”
Refinery Manager to Inspections Department Manager During a Boardwalk