Capital projects within this petrochemical client have historically failed to deliver detailed engineering on-schedule. Silos between teams, a lack of accountability systems and mediocre process adherence all compounded the problem. RLG deployed the Project Excellence™ model, including one-on-one and team coaching, to challenge the status quo and deliver breakthrough performance to their EPC partner.
- 98% improvement in adherence to schedule
- Developed a focused set of metrics to aid in monitoring monitor performance on an on-going basis. This allowed gaps to be identified quickly and corrective actions taken.
- Implemented a rigorous Operating Rhythm, including a weekly Business Review and daily engineering team discipline “huddles” to review to review/forecast progress to plan, identify bottlenecks and take action.
- Established a scope challenge process to ensure design changes were effectively reviewed and agreed upon by the client. This improved the workflow, removed roadblocks and got everybody on the same page.
“These daily team meetings are effective. They help me as a leader be proactive in addressing the problems that my team is facing. And, by having meaningful metrics, I can pinpoint where the problem areas are and what I need to do.”
- EPC Discipline Leader