RLG worked with this client in a program to reduce operating risk by closing operational conformance gaps in three key process safety domains:  1) controlling every day work of employees and contractors, 2) identifying, maintaining and operating safety critical equipment, and 3) systematic application of procedures and practices.

Project Highlights

• The primary methodology was continuous improvement team projects; 46 projects with 350 client employees and contractors were undertaken
• RLG Operating Rhythm^™ one-pagers and business reviews promoted accountability and communication
• Leadership coaching and training strengthened organizational alignment and shifted employee behaviour
• Positive reinforcement of behaviours was emphasized, resulting in a notable culture shift
• Increased efficiencies resulted in a positive financial impact of $300 million