RLG International Results Stories
A Success Story at a US Shipbuilding Company
Engaged Workforce Leads To Cost and Schedule Improvements
Key Objectives
This shipbuilding company engaged RLG in early 2006. The primary focus of the effort was centered on performance coaching at all leadership levels of the organization and alignment of the team to program goals and objectives. Individual accountability, involvement and setting clear expectations were the cornerstones of the implementation.
SOME OF THE KEY ENABLERS
- Focus on weekly commitments and goals set by the team.
- Setting clear expectations for the accomplishment of work every day.
- Feedback on performance at the work package and ship level.
- More effective coordination among the craft trades.
- Utilization of one-pagers at all leadership levels to manage the business weekly.
Project Results
The results have been strong, with significant cost and schedule improvement, and a more engaged workforce looking for opportunities to improve each day. This program continues to be a recognized leader among defense programs and contractors.
THE PROJECT HAS GENERATED A 5:1 RETURN TO DATE.
As a result of the successes in this program, similar projects have also been initiated at the company in the Supply Chain and Aircraft Carrier Programs.
Testimonials
"We've talked about changing culture here for many years. I've been able to actually see the change happening - the improvements are very visible."
Vice President Submarines and Fleet Support
"We had to remove the victim culture and solve problems as a team. Over the past two years we have changed the culture of ... construction at [location]."
Construction Director
"The results are awesome and the crew talks are a great means of open communication."
Foreman
"What sticks out to me was learning how to talk to my people. This promoted an owning attitude and my team figures out how to do things quicker and easier."
Trades Foreman
"Today I focus on who I am talking with, and what message I want to leave them."
Construction Superintendent
"Our one-pager approach to meetings has given us more time to be productive. Today, meetings last half as long - the result is more time for my entire team on the job, and I like that!"
Construction Superintendent